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Get in touch

We are here when you need us.

Have a question or need help getting started? Send us a message on WhatsApp and a real person will get back to you. No bots, no runaround.

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Response time

Usually within the hour

Availability

Monday to Saturday, 8am to 9pm


Frequently asked questions

If your question is not here, just send us a message.

Most patients are connected to a licensed doctor within 2 minutes of starting a consultation. Response times may vary slightly during peak hours, but we always aim to get you to care as fast as possible.

iDeliver handles a wide range of common conditions including infections, skin issues, fevers, respiratory symptoms, digestive problems, and general health concerns. For emergencies or conditions requiring physical examination, we will advise you to seek in-person care immediately.

Once a doctor prescribes your medication, we coordinate delivery directly to your address. You will receive updates on your delivery status. Delivery availability and timelines depend on your location.

Yes. All health information you share on iDeliver is encrypted and handled in strict accordance with our Privacy Policy. Your data is never sold or shared with advertisers. Only the healthcare professionals involved in your care have access to your medical details.

We take the quality of care seriously. If you are unhappy with your experience, please reach out to us directly via WhatsApp. Our team will review your case and work to make it right.

We are in the final stages of development and will be launching on both Apple and Android very soon. Join our waitlist to be the first to know when we go live.

Still have questions?

Our team is ready to help. Open WhatsApp and start a conversation right now.

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